How We Stopped the Swirl at a Clinical-Stage Biotech

the challenge

96% experienced swirl*
that negatively impacted their ability to meet critical milestones.

*operational drag caused by organizational friction
the diagnosis

Decision-Making

59%

lack of role clarity: LARGEST contributor

Empowerment

48%

Feeling disempowered 
to make decisions or take action

4 critical behaviors to fix

Problem-Solving

44%

Struggling to solve 
cross-functional problems

Accountability

42%

Up or downstream 
collaborators not delivering 

“Best training I have had at this company”

the SOLUTION

. Bespoke & cross-level design

. Agile & data-driven leadership development

. Real-time coaching

. Customized & embedded tools

. No new software. No new rigid processes.

the IMPACT

Immediate & Impactful
Behavior Change

“Since the session, we have done better at identifying the right groups needing to be involved in decisions. In the past, we had the meetings but we did not have all the players at the table.”

“After the July workshop, I heard very clearly in meetings: “Who is the decision maker? What is the decision-making process?”